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Customer Support Center
Current NASDAQ OMX Market Technology customers can gain faster access to information and better control over their service requests by using our IT Service Management online customer support system.
Register service requests and follow up the resolution status online.
Retrieve past service requests by logging into the former system to view, search or close service requests registered prior to April 27, 2009.
System access and support
Support issues of all severity levels can be opened by contacting 1st line support.
Current Market Technology customers can contact their NASDAQ OMX service representative to register for ITSM. |
Mike Aitkin, Chairman, SMARTS Group and Anna Ewing, EVP and CIO, NASDAQ OMX
Strengthening the commercial technology offering
NASDAQ OMX has signed an agreement to acquire world-leading market surveillance system provider SMARTS Group. SMARTS’ surveillance solutions are a good strategic fit with the NASDAQ OMX Market Technology business and will enhance NASDAQ OMX’s proven leadership position as strategic technology partner to marketplaces worldwide.
More than ever, robust surveillance operations are imperative to ensure integrity in today’s financial markets, and SMARTS will be an important addition to the commercial technology portfolio, enabling NASDAQ OMX to provide trading and surveillance solutions. In addition, with the SMARTS’ acquisition, NASDAQ OMX enters the broker surveillance and compliance markets.
For more information: On NASDAQ OMX Market Technology »
On SMARTS GROUP » Read the press release » Latest issue
June, 2010 
Featuring topics: - Commodities rebounding
- Corporate Services can add value
- Middle Eastern exchanges poised to grow
- Mitigating systemic risk
- IT master plan in Thailand
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